Privacy Policy

Effective Date: December 01, 2025

Last Updated: December 26, 2025

Introduction

This Privacy Policy describes how Digital Doorpost LLC, doing business as Rohi Money ("Rohi," "we," "us," or "our"), collects, uses, shares, and protects your personal information when you use our budgeting and financial forecasting application and services (collectively, the "Services"). This policy applies to our web application, mobile applications, and desktop applications.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Information We Collect

1. Information You Provide Directly

Account Information: When you create an account, we collect:

Name
Email address
Password (stored securely using industry-standard encryption)

Financial Account Information: When you manually add financial accounts, we collect:

Account names
Account types (checking, savings, credit card, etc.)
Institution names
Account balances
Last four digits of account numbers

Budgeting and Financial Data: When you use our Services, we collect:

Budget items and categories
Budget occurrences and transactions
Savings goals and contributions
Transaction allocations
Notes and descriptions you add to transactions or budget items

Payment Information: When you purchase a subscription or product, we collect:

Billing information processed through our payment processor, Stripe
We do not directly store your complete credit card numbers

Communications: When you contact us for support, we collect:

Email correspondence
Support ticket information
Any other information you choose to provide

2. Information Collected from Third-Party Services

Bank Connection Data (via Plaid): When you connect your bank accounts through Plaid, we receive:

Account information (account name, type, mask, balance)
Transaction data (dates, amounts, merchant names, descriptions)
Institution information

Plaid may collect additional information directly from you and your financial institutions. Please review Plaid's Privacy Policy for more information about their data practices.

3. Information Collected Automatically

Usage Data: We may collect information about how you access and use our Services, including:

Device information (browser type, operating system)
IP address
Access times and dates
Pages viewed and features used

Desktop Application: Our desktop applications (available for Linux, Mac, and Windows) do not collect any data beyond what is necessary to provide the Services and sync with your account.

How We Use Your Information

We use your information for the following purposes:

Service Delivery

To create and manage your account
To provide budgeting and financial forecasting features
To sync and display your financial data
To process your transactions and maintain account balances
To generate forecasts based on your budget items and transaction history

Communication

To send you service-related emails (account verification, password resets, subscription notifications)
To respond to your support requests and inquiries
To send you important updates about our Services

Payment Processing

To process subscription payments and one-time purchases
To manage billing and invoicing

Service Improvement

To understand how users interact with our Services
To troubleshoot technical issues
To improve and develop new features

Legal Compliance

To comply with applicable laws and regulations
To enforce our Terms of Service
To protect the rights, property, or safety of Rohi, our users, or others

How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf:

Plaid Technologies, Inc. - Provides secure connections to your financial institutions and retrieves transaction data. Plaid has access to your bank account credentials and financial data. See Plaid's Privacy Policy.

Stripe, Inc. - Processes payment transactions for subscriptions and purchases. Stripe receives your payment information. See Stripe's Privacy Policy.

Postmark (Wildbit, LLC) - Delivers transactional emails such as account verification, password resets, and support communications. See Postmark's Privacy Policy.

DigitalOcean, LLC - Provides cloud hosting infrastructure for our Services. See DigitalOcean's Privacy Policy.

Legal Requirements

We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

Comply with legal obligations, court orders, or government requests
Protect and defend our rights or property
Prevent fraud or other illegal activity
Protect the personal safety of users or the public

Business Transfers

If Rohi is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: All data is encrypted in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption
Authentication: Secure password storage using salted hashing, with support for passkeys and two-factor authentication
Access Controls: Limited access to personal information on a need-to-know basis
Secure Infrastructure: Hosting on secure cloud infrastructure with encrypted storage volumes

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy.

Account Data: We retain your account information and financial data while your account is active.

After Account Deletion: When you delete your account, we retain your data for 30 days, after which it is permanently deleted from our systems. During the 30-day period, you may contact us to restore your account.

Backup Systems: Data removed from production systems may persist in backup systems for up to 90 days before being permanently deleted.

Legal Requirements: We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

Your Rights and Choices

Access and Portability

You have the right to access your personal information and request a copy of the data we hold about you. You can export your data through your account settings or by contacting us at support@rohi.money.

Correction and Update

You can update your account information at any time through your account settings. For other corrections, please contact us at support@rohi.money.

Deletion

You can delete your account at any time through your account settings. Upon deletion, your data will be retained for 30 days before permanent deletion, as described in the Data Retention section.

Account Disconnection

You can disconnect your bank accounts at any time through your account settings. This will stop the synchronization of new transaction data, but previously synced data will remain unless you delete your account.

Communication Preferences

You can manage your email preferences through your account settings. Note that you cannot opt out of service-related emails (such as account verification or important service updates).

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and categories of third parties with whom we share information.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at support@rohi.money.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have collected information from someone under 18, please contact us immediately at support@rohi.money, and we will take steps to delete such information.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

International Data Transfers

Our Services are provided from the United States and are intended for users located in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our service providers operate. By using our Services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (for significant changes)

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@rohi.money

Mailing Address:
Digital Doorpost LLC
2345 E Thomas Rd
Ste 100 #458
Phoenix, AZ 85016

Additional Information

Data Controller

Digital Doorpost LLC (DBA Rohi Money) is the data controller responsible for your personal information.

Two-Factor Authentication and Passkeys

We offer optional two-factor authentication and passkey support to enhance the security of your account. Passkey credentials are stored securely and associated with your account for authentication purposes.

Cookies and Tracking

We use essential cookies and similar technologies to:

Maintain your session and keep you logged in
Remember your preferences
Ensure the security of our Services

We do not use tracking cookies or third-party advertising cookies.